Support

Kay Labs provides support for UseSQLite from India.

Customer care and grievance contact

support@usesqlite.com

Include your account email, database name, approximate time of the issue, browser or SDK version, and any error message. Never email passwords, API keys, connection strings or payment card details. We aim to acknowledge complaints within 48 hours and resolve them within one month.

Account access

Use the password reset link on the sign-in page. If the confirmation or reset email does not arrive, check spam and then contact support from the address on your account.

Billing

For a charge question, include the invoice or transaction identifier. Do not send full card details. See the Refund and Cancellation Policy.

Security

For a suspected vulnerability or exposed credential, use the subject “Security” and follow the responsible-disclosure guidance.